Course curriculum

  • 1

    Class 4: Get It Done! Find, Organize, Prioritize, Schedule and Act

    • 4.1R3 The Community Profile and other Important Documents – Find the most critical information
    • 4.1R3 Recap: The Community Profile
    • 4.2R3 Prioritizing and Scheduling Tasks and Deadlines
    • 4.3R3 Action Lists – Macro events to micro-tasks…
    • 4.2-3R3 Recap: Prioritizing and Scheduling – Action Lists
    • 4.4R3 Get it Done! – Making things happen quickly and with confidence
    • 4.4R3 Recap: Get it Done!
  • 2

    Class 5 Service Providers: The people who get things done for you and the communities you manage

    • 5.1R3 Service Providers You Will Work With – Daily, weekly, monthly: Who they are, and what they do
    • 5.2 R3 Service Provider Contracts - What they are and what they mean
    • 5.1-2R3 Recap: Service Providers - Service Provider Contracts
    • 5.3R3 Managing Service Providers - It's about contract compliance and quality of service
    • 5.4R3 Service Orders Keeping track of who does what, what it costs and other stuff
    • 5.3-4R3 Recap: Managing Service Providers - Service Orders
    • 5.5R3 RFPs and the Bidding Process - Some things to know
    • 5.6R3 Good Relations with Service Providers - Create and maintain a partnership
    • 5.5-6R3 Recap: RFPs and Bidding - Good Relations with Service Providers
  • 3

    Class 6 Board Meetings: Preparing for and attending meetings of the Board of Directors

    • 6.1R3 Meeting Basics - Who, what, when, where and why?
    • 6.2 R3 Basic Meeting Procedures and Definitions - That you will encounter at almost every Board
    • 6.1-2 R3 Recap: Meeting Basics - Meeting Procedures
    • 6.3 R3 Board Meetings - That Thing You Do
    • 6.4 R3 Board Packets - And how your work-month translates into a good one
    • 6.3-4 R3 Recap: Board Meetings - Board Packets
    • 6.5 R3 Board Meetings That Go Sideways - Keep Calm and Manage On
    • 6.5 R3 Recap: Board Meetings That Go Sideways
    • Community Association Management 101 Module 2 STUDENT SURVEY