Course curriculum

  • 1

    Class 7: Financial Statements, Budgets and Reserves - An overview of financial information for community managers

    • 7.1R3 Financial Statements: Understanding a basic financial statement for a community association
    • 7.1R3 Recap: Financial statements
    • 7.2R3 Budgets: They are much easier than you think
    • 7.2R3 Recap: Budgets
    • 7.3R3 Reserves: The association’s savings account
    • 7.4R3 Financial reviews and taxes: Two more things to know about
    • 7.3-4R3 Recap: Financial reviews and taxes
  • 2

    Class 8: Administration & Communication - The daily administration of community associations - Creating effective communications

    • 8.1R3 Administration: The regular stuff you do month after month
    • 8.1R3 Recap: Administration
    • 8.2R3 Communication: Write with forethought and clarity
    • 8.3R3 General tips for good communications: Final thoughts
    • 8.2-3R3 Recap: Communications
  • 3

    Class 9: Managing Incoming Communication, Managing Your Stress and Work Ethics for Managers - Prioritizing incoming communication - Managing the stress that comes with the job - Keeping the ethical compass in the right direction

    • 9.1R3 Urgent or Important?: Understanding the difference and then prioritizing communications
    • 9.1R3 Recap: Urgent or Important?
    • 9.2 Stress Management: For community managers
    • 9.2.2 Recap: Stress Management
    • 9.3 Ethics for Community Managers: Build your integrity for a long career in management
    • 9.3.2 Recap: Ethics for community managers
    • Community Association Management 101 Module 3 STUDENT SURVEY